FAQs

We want all of our customers to be super happy with the products and service they receive from us.  Here are some of the most common questions we receive. Please contact us if you have any questions or comments regarding our products or service.

How will I know when my order has shipped?

Orders ship within 2-7 business days. You can find the shipping time for an item on its product details page.

Our orders ship via USPS priority mail, first class mail, FedEx, and DHL. You should receive your order within 2-5 days once it has shipped. We will provide you with tracking information once your order ships.

When will I receive my order?

Our orders ship via USPS priority mail, first class mail, FedEx, and DHL. You should receive your order within 2-5 days once it has shipped. We will provide you with tracking information once your order ships.

I received my package and an item was damaged.

We are sorry to hear that an item was damaged in your order. Please contact us as soon as possible and we will make things right.

Do you ship internationally?

At this time we only ship to the U.S.

What is your privacy policy?

We will never sell your information or give out any of your information to anyone. Ever.

What forms of payment do you accept?

We accept all major credit cards. All of our transactions are made through Square’s third-party gateway in order to guarantee your protection. Card information is not stored and is handled over SSL encryption.

We accept all major credit cardsl. All of our transactions are made through Square’s third-party gateway in order to guarantee your protection. Card information is not stored and is handled over SSL encryption.

What is your return policy?

We want you to be super happy with your purchase from our shop.

We gladly accept returns and exchanges
Contact us within: 3 days of delivery
Ship items back within: 14 days of delivery

We will take back unworn, unwashed or defective items for return within 14 days of delivery. Original shipping charges will not be refunded.
Items that are not in its original condition or is damaged or missing parts for reasons not due to our error will not be eligible for refund or exchange.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
Custom or personalized orders
Food & Beverages
Digital downloads

We don’t accept cancellations
But please contact us if you have any problems with your order.